FAQ

Concierge Service – 611

We do not put our customers on hold. The vast majority of calls to Customer Service will be answered by a real person within 60 seconds. The absolute maximum wait time is guaranteed to be no more than 5 minutes, with no automated menu choices or endless switching between departments. Every Biz-Line Concierge is ready to assist you with any and all inquiries, be it technical support, billing, service upgrades and any other questions. Dial 611 from your Biz-Line